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2715 NE Broadway, Portland ORMon–Fri: 7:00 AM – 6:00 PM · Sat: 8:00 AM – 3:00 PM · Sun: ClosedMon–Fri: 7:00 AM – 6:00 PM(503) 555-0192

FAQ

Common Questions

Everything you need to know before your first visit.

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll call you with updates along the way.

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about payment options.

Do I need an appointment, or can I just drop in?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

Do you offer any kind of guarantee on repairs?

We stand behind our work. If something we repaired doesn't hold up, bring it back and we'll take care of it. We also use quality OEM and name-brand parts — never cheap aftermarket that fails early.

TESTIMONIALS

What Our Customers Say

  • “I've been bringing my cars here for 8 years. They're honest, fair, and always explain what needs to be done vs. what can wait.”

    Mike Reynolds
    Mike ReynoldsToyota Camry Owner
  • “My check engine light came on during a road trip. They got me in same-day, diagnosed the issue quickly, and had me back on the road by afternoon.”

    Sarah Thornton
    Sarah ThorntonHonda Civic Owner
  • “After the dealer quoted a big repair, I brought it here for a second opinion. Turned out I only needed a much smaller repair.”

    James Kowalski
    James KowalskiBMW 3 Series Owner

Still Have Questions?

Can't find what you're looking for? Give us a call or send a message — we're happy to help.

Hours
Mon–FriToday
7:00 AM – 6:00 PM
SatToday
8:00 AM – 3:00 PM
SunToday
Closed